Deck 1: Introduction to Information Systems

Question 1

An organization's IT platform consists of the IT components and IT services.
False

Answer 1

not answered

Question 2

A list of football scores with the names of the teams that played the games would be considered information.

Answer 2

True

Question 3

Information technology and information systems are the same thing.

Answer 3

False

Question 4

An informed user of IT can enhance his or her organization's competitive position.

Question 5

An information system collects, processes, stores, analyzes, and disseminates information for a specific purpose using a computer.

Question 6

An auditing manager focuses on the ethical and legal use of information systems.

Question 7

Information technology refers to computer-based tools used to support the needs of an organization

Question 8

An ERP system is an interorganizational information system.

Question 9

E-commerce systems are a type of interorganizational information systems.

Question 10

IT is enabling more and more people to communicate, collaborate, and compete, thereby leveling the digital playing field.

Question 11

A student's decision to drop one course and add another would be considered a transaction to the university's information system but not to its accounting system.

Question 12

In general, informed users tend to get more value from whatever technologies they use.

Question 13

An organization's supply chain starts at the supplier and ends at the customer.
True

Question 14

Information technology deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management.

Question 15

End-user computer refers to a group of end users working together to manage their interactions with a computer.

Question 16

Managing the IS function within an organization is the exclusive responsibility of the IS department

Question 17

A university registrar who uses her experience with university admissions along with your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores, would be applying her knowledge in your application process.

Question 18

A systems analyst focuses on designing specifications for new technology.

Question 19

You do not have to work in the IT department to benefit from learning about IT

Question 20

A combination of your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores would be considered information.

Question 21

_____ is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services.

A) IT components
B) IT services
C) Information technology
D) An information system
E) A computer-based information system

Question 22

An organization's IT components include all of the following except:

A) a network.
B) programs
C) procedures
D) a database
E) monitors

Question 23

An organization's _____ consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization.

A) information technology architecture
B) information technology infrastructure
C) information technology
D) information system
E) computer-based information system

Question 24

A purchase of books in the college bookstore is ___________. The report at the end of the day showing sales totals for the day is ____________.

A) information, knowledge
B) information, data
C) data, information
D) data, database
E) data item, business intelligence

Question 25

A listing of all courses offered at your university would be considered _____, whereas a listing of all courses required in your major would be considered _____.

A) information, data
B) knowledge, information
C) information, knowledge
D) data, information
E) data, knowledge

Question 26

If Amazon uses a list of all your purchases (books bought, price paid, dates) to recommend other books to you, then it is applying its _____.

A) data
B) information
C) knowledge
D) experience
E) wisdom

Question 27

The title of the executive who is in charge of the people who design and build information systems, the people who use those systems, and the people responsible for managing those systems is the

A) CEO
B) CFO
C) CIO
D) CIS
E) CIT

Question 28

Digital dashboards are special information systems that that support all managers of the organization.

Question 29

You are registering for the next semester at your university. You take into account your major, the courses you need, the prerequisites for each course, the times you take each course, and the professors teaching each section, as well as your work schedule. You are using _____ to select your class schedule.

A) information
B) knowledge
C) experience
D) wisdom
E) data

Question 30

What does a systems analyst do?

A) Manages an IS service
B) Writes computer code.
C) Interfaces between end users and programmers
D) Forecasts technology trends
E) Creates Web sites and pages

Question 31

Knowledge is data that have been organized to convey accumulated learning.

Question 32

IT personnel use the IT infrastructure to develop information systems.

Question 33

Information is data that have been organized to provide value.

Question 34

_____ is (are) data that have been organized to have meaning and value to a recipient.

A) Insights
B) Information
C) Knowledge
D) Experience
E) Wisdom

Question 35

_____ conveys understanding, accumulated learning, and expertise as they apply to a current problem.

A) Data
B) Information
C) Knowledge
D) Experience
E) Wisdom

Question 36

A(n) _____________ is a computer program designed to support a specific task or business process. Interface
Application
Functional area
Network
Database

Question 37

Which of the following statements concerning the management of information resources is not true?

A) They have an enormous strategic value within an organization and therefore are relied on.
B) Information systems are expensive to acquire, operate, and maintain.
C) Computers are decentralized throughout the organization, which makes it harder to manage.
D) Managing mainframes has become more difficult.
E) Managing information resources is divided between the MIS department and end users.

Question 38

The list of all your purchases from Amazon (books bought, price paid, dates) is defined as ___________.

A) data
B) information
C) knowledge
D) experience
E) wisdom

Question 39

Which of the following is the correct hierarchy from the lowest level to the highest level?

A) knowledge, information, data
B) information, data, knowledge
C) data, information, knowledge
D) data, information, experience
E) information, experience, wisdom

Question 40

An organization's information technology architecture:

A) provides a guide for current operations.
B) provides a blueprint for future directions.
C) integrates the information requirements of the organization and all users.
D) is analogous to the architecture of a house.
E) all of the above

Question 41

Discuss three ways in which information technology can impact non-managerial workers.

Question 42

Discuss why information systems and information technologies are integral to your lives.

Question 43

Which of the following statements about the potential impact of IT on non-managerial workers is true?

A) IT will create more jobs than it eliminates.
B) Employees will feel a higher degree of loyalty towards their company.
C) IT could cause employees to experience a loss of identity.
D) The flexibility of IT can minimize stress on the job.

Question 44

Discuss three positive and three negative societal effects of the increased use of information technology.

Question 45

Which of the following statements is false?

A) An application is a computer program designed to support a specific business process.
B) Each functional area within an organization has only one application.
C) A functional area information system is the same as a departmental information system.
D) A functional area information system can obtain data from other functional area information systems.
E) App, application, and application program all mean the same thing.

Question 46

Knowledge workers

A) handle day-to-day operations within an organization.
B) make tactical decisions.
C) advise middle managers
D) make routine decisions.
E) are generalists

Question 47

Which of the following statements about your future role as a manager is false?

A) The people I manage will likely be dispersed geographically.
B) The size of my team will likely be smaller than teams of today.
C) There will be less emphasis on office politics.
D) Many of my decisions will be "real time".
E) I will need IT tools to handle the data I utilize to make decisions.

Question 48

Enterprise resource planning systems

A) were designed to process transactions faster.
B) evolved because newer technologies made older systems obsolete.
C) use a common database for all functional areas.
D) are utilized to conduct site analyses.
E) All the above statements are true.

Question 49

Discuss three ways in which information technology can impact managers.

Question 50

Refer to IT's About Business 1.3 - Electronic E-Discovery Software Replaces Lawyers: E-discovery

A) is still largely in the experimental stage. involves analyzing files in a law firm.
B) searches vast numbers of documents for relevant information.
C) does not have any more features than a search engine.
D) cannot review e-mails or chat conversations.
E) cannot recognize changes in behavior.

Question 51

The IT infrastructure is comprised of _______ and ________.

A) IT components, IT personnel
B) IT components, IT services
C) IT services, IT personnel
D) IT personnel, computer-based information systems
E) Computer-based information systems, IT personnel

Question 52

Office automation systems

A) support only the clerical staff.
B) are comprised of software that is used to develop documents and spreadsheets
C) include report generators.
D) are a type of interorganizational system.
E) are usually developed in-house.

Question 53

Explain how information technology impacts individuals, organizations, and the world. Support your answer with concrete examples.

Question 54

Refer to IT's About Business

Question 55

___________ include B2B and B2C.

A) Enterprise resource planning systems
B) Computer-based information systems
C) Functional area information systems
D) Interorganizational information systems

Question 56

Refer to IT's About Business

Question 57

Refer to Opening Case - Revolution! - The revolutions in Tunisia and Egypt

A) Succeeded despite a lack of connectivity among protestors.
B) Were masterminded by IT programmers.
C) Relied heavily on social networks.
D) Were carried out by politicians.
E) Gained most of their support from older, more experienced segments of the population.

Question 58

Refer to Closing Case - L'Oreal Retools its Information Systems - Which of the following was not a consequence of integrating L'Oreal's SAP ERP system with FLEXNet?

A) ISIS supports all faculty processes while promoting best practices.
B) Master data are stored in the company's central headquarters.
C) Upgrades take much less time.
D) Quality control has improved.
E) Shop workers found the new system stressful.

Question 59

IT personnel use _____ to produce _____.

A) IT components, IT services
B) computer-based information systems, IT architecture
C) IT infrastructure, IT architecture
D) IT infrastructure, IT platform
E) IT components, IT architecture

Question 60

Which of the following statements is false?

A) IT ultimately decreases the number of managers and experts.
B) IT makes managers more productive.
C) IT increases the number of employees who can report to a single manager.
D) IT reduces stress by giving managers more time to make decisions.
E) IT decreases the number of promotional opportunities.

Question 61

Differentiate between information systems and information technology.

Question 62

Which of the following statements about IT's role in society is false?

A) IT has created employee flexibility.
B) Robots can do many routine tasks.
C) Robots can handle unfamiliar situations.
D) IT can be used to help doctors diagnose diseases.
E) Telepresence robots can act as the eyes and ears of a business manager.

Question 63

In your new position, you are told that you will be working with a business analyst. What would you expect this work to entail?

A) Review computer code.
B) Explain the business process
C) Test programs
D) Identify new technology that might benefit the organization
E) Create Web sites and pages

Question 64

You have just been hired by the largest manufacturer in your area to join their management trainee program. You enjoyed your "computer course" in college and hope that you'll be able to put that knowledge to good use. Which of the following might you expect to do during the management training program?

A) Code a new application
B) Recommend new technologies that might impact the organization
C) Design a new application
D) Become familiar with tools to support using data for decision making
E) Work 9-5 in your office.

Question 65

As a manager in your company, you expect to retrieve ______ from operational systems and present it as _________ to your boss, who will react based on his ____________.

A) knowledge, information, data
B) information, data, knowledge
C) data, information, knowledge
D) data, information, experience
E) information, experience, wisdom