Deck 11: Communicating in Organizations

Question 1

No matter who your audience is,your credibility remains the same.

Answer 1

False

Question 2

Conducting research can help you identify main and subordinate points for your speech.

Answer 2

True

Question 3

The speaker says he was a bit drunk when he was "roughed up" by the bouncer in a local bar,and he uses their personal experience as evidence that everyone should avoid this bar because customers are mistreated.The personal story was a good piece of evidence for the speech.

Answer 3

False

Question 4

Because students in a classroom hear many speeches and because time elapses between the speeches,the teacher should remind the audience about the origins of his or her credibility.

Question 5

Competence is a dimension of source credibility that reflects the speaker's honesty,fairness,and honor.

Question 6

The so-called sleeper effect means that your speech suffers from "mid-speech sag" and therefore invites your audience to doze.

Question 7

A speaker who exhibits dynamism is one who shares the audience's interests,attitudes,beliefs,and values.

Question 8

The only chance you have to affect your credibility is your behavior during your speech.

Question 9

How you are introduced will neither increase nor decrease your source credibility.

Question 10

A speaker's delivery can have a positive impact on source credibility.

Question 11

Surprisingly,a disorganized speech does not reduce a speaker's credibility.

Question 12

Fortunately for speakers,audiences are slow to judge a speaker's credibility and status,preferring instead to hear them out and make their judgment after hearing the message.

Question 13

If you wanted help in finding sources of information,a circulation librarian would be the best resource.

Question 14

Audience members' knowledge on a topic can influence how they perceive your credibility as a speaker.

Question 15

Different types of sources (e.g.,personal interviews,magazines,and the Internet)yield the same general type of information.

Question 16

Information that you heard from a friend is just as good as something that you experienced yourself.

Question 17

The use of nonfluencies can decrease the audience's ratings of speaker competence and dynamism but seem not to affect ratings of trustworthiness.

Question 18

One of the important questions that you should ask about your own personal experience is whether or not it is typical.

Question 19

The website for Saturn Corporation would most likely have the ".org" extension for its web address.

Question 20

If you are a lifeguard and you give a speech on swimming,you demonstrate competence.

Question 21

If you are going to record an interviewee,you must ask the person's permission.

Question 22

Which of the following statements concerning source credibility is consistent with the textbook?

A) Source credibility is a generalized trait that means that a person with high credibility can be highly credible for a large range and variety of audiences.
B) Source credibility is an audience perception that must be established every time a person gives a speech to an audience.
C) Source credibility is an earned commodity that you get by having a known reputation,a good relationships with others,and respectability.
D) Source credibility is limited to the speech itself.

Question 23

When seeking someone to interview for your speech,it is all right to get into his or her office under false pretenses as long as you get some good information for your speech.

Question 24

It is good practice to ask an interviewee if he or she has other sources of information or knows other people you should interview for further information on your topic.

Question 25

An analogy is good to use for proof in your speech.

Question 26

Testimonial evidence is evidence gathered from a test.

Question 27

Incremental plagiarism is the intentional or unintentional use of information from one or more sources without fully divulging how much information is directly quoted.

Question 28

A survey by Ford Motor Company about how satisfied Ford owners are with a product is a reliable and unbiased piece of information to use in a speech.

Question 29

Comparing things that are otherwise dissimilar is known as an example.

Question 30

A survey by Playboy of its subscribers and readers will give you a pretty accurate indication of how the general population would respond to the issue.

Question 31

It is acceptable to round off a number,i.e.,to say over 250,000 instead of saying 250,125.

Question 32

The concept of common ground in public speaking is most closely related to which dimension of source credibility?

A) trustworthiness
B) dynamism
C) competence
D) co-orientation

Question 33

The sleeper effect means that

A) the speech was so boring that people in the audience fell asleep.
B) the speech had a delayed message impact because of separation of speaker from message over time.
C) the speech was so boring that it caused the speaker to lose interest in the speech even while giving it.
D) the speech was an unexpected success at the time it was given.

Question 34

William was giving a speech in class about a local election.In his speech introduction,he forgot to give a credibility statement,stumbled on his delivery,and forgot to discuss his qualifications on the topic.This is

A) okay,because the audience likely hasn't yet made a final judgment on his credibility.
B) okay,because credibility is not a major factor in classroom speeches.
C) a problem,because the audience decides about credibility in the first few seconds of the speech.
D) a problem,because it is impossible for William to make up any lost credibility.

Question 35

A verbal citation contains everything that is included in a written footnote except that it is stated in the speech instead of written.

Question 36

Who conducted a survey and how they did so are both very important questions to ask of this kind of evidence.

Question 37

Which of the following statements is not reflected in the research on source credibility?

A) Source credibility is directly connected with IQ.
B) Poor organization in a setting where good organization is expected will lower credibility ratings.
C) Good delivery can enhance or improve credibility ratings.
D) Avoiding nonfluencies can help credibility ratings by the audience.

Question 38

Plagiarism is the intentional use of information from another source without crediting the source.

Question 39

Which of the following is not a research-based finding about source credibility?

A) The introduction of a speaker by another person can increase the speaker's credibility.
B) The way the other person introduces you can increase or decrease your credibility in the eyes of the audience.
C) The speaker's perceived status can increase or decrease source credibility.
D) Audiences are mercifully slow in deciding a speaker's status or source credibility.

Question 40

The credibility of a guest speaker in your class will be _______________ if your instructor introduces them.

A) improved
B) negatively affected
C) unchanged
D) nonexistent

Question 41

Megan is giving her persuasive speech on patronizing local clothing outlets rather than going to the mall.In her speech,she has quotations from two of her friends about the benefits of shopping at local stores.What type of evidence is this?

A) statistical
B) narrative
C) survey
D) testimony

Question 42

Which type of web address would a "for profit" institution likely have?

A) .edu
B) .com
C) .org
D) .gov

Question 43

Inappropriate conduct for interviewing a source for your speech would include

A) gaining entry by revealing your purpose: to secure information for your speech.
B) recording information on a recorder and with notes whether or not the interviewee knows about the recorder.
C) taking only the time requested unless the interviewee wishes to extend the time.
D) using prepared questions for the interview to gain specific information for your speech.

Question 44

Which type of web address would the U.S.Department of Justice likely have?

A) .edu
B) .fbi
C) .com
D) .gov

Question 45

Which of the following types of evidence is most credible?

A) lay testimony
B) expert testimony
C) celebrity testimony
D) the Internet

Question 46

In which of the following surveys should you place the most trust?

A) a survey by a large oil company that shows its product is better than that of other companies
B) a telephone survey by a weekly newspaper that indicates prison reform is necessary
C) a university study by known sociologists that concludes welfare payments are insufficient
D) a woman's magazine survey that questions its subscribers about drug use by housewives

Question 47

Which testimonial evidence best meets the criteria for evaluating such evidence?

A) A highly reputable chemist provides testimony about the reasons why Christians should trust in Christ.
B) An Army officer testifies about what he heard from others about the presence of MIAs in Cambodia.
C) A cafeteria worker,a student,testifies about conditions in the cafeteria kitchen.
D) A university president tells parents why his university is the best choice for their child.

Question 48

Which of the following statements about verbal citations is false?

A) Verbal citations always include the name of the source.
B) Verbal citations include all of the information found in a written footnote.
C) Verbal citations may or may not include the page reference.
D) Verbal citations are required when you use a resource outside yourself.

Question 49

Which of the following is not a criteria for evaluating sources of information?

A) Is the supporting material clear?
B) Is the supporting material personal?
C) Is the supporting material verifiable?
D) Is the supporting material relevant?

Question 50

The definition of dynamism is that the speaker is perceived as

A) qualified,educated,authoritative,informed,and knowledgeable.
B) honest,sincere,friendly,honorable,and kind.
C) bold,energetic,active,and assertive.
D) sharing the audience's attitudes,beliefs,and values.

Question 51

Statements by someone with special knowledge on a given subject are known as

A) lay testimony.
B) expert testimony.
C) claims.
D) statistics.

Question 52

Orlando gave his persuasive speech on why the class should participate in the campus recycling program.Initially,the views of very few students were changed.However,after a few months,most of the class was participating.Orlando's speech could be said to have

A) persuasive cause.
B) sleeper effect.
C) source credibility.
D) dynamism.

Question 53

If you obtained information for your speech from several websites and failed to cite how much information came from those sources,you are engaging in

A) trustworthiness.
B) dynamism.
C) incremental plagiarism.
D) internal references.

Question 54

Information that summarizes numerical information or compares quantities is known as

A) proof.
B) statistics.
C) inference.
D) examples.