Deck 14: Supply Chain Management Strategy and Design

Question 1

A computer-to-computer exchange of business documents in a standard format established by ANSI and ISO is

A)UPC
B)RFID
C)BTO
D)EDI

Answer 1

D

Question 2

For the first time,the latest version of ISO 9001:2015 which establishes the requirements of a quality management system incorporates

A)the bullwhip effect
B)value chains
C)sustainability
D)risk

Answer 2

D

Question 3

"Meeting present needs without comprising the ability of future generations to meet their needs" is the U.N.definition of

A)the environment
B)social consciousness
C)sustainability
D)green manufacturing

Answer 3

C

Question 4

The thing that ties business processes together and integrates them into a supply chain is

A)quality
B)value
C)procurement
D)information

Question 5

The key element in achieving supply chain integration is

A)quality management
B)ISO certification
C)information technology
D)EDI

Question 6

A KPI that is the fraction of orders placed by a customer with a supplier that are filled within one day is called a

A)inventory turn
B)days of supply
C)order fulfillment
D)fill rate

Question 7

Companies cope with uncertainty and attempt to avoid delays with

A)integration of processes
B)inventory
C)quality
D)value creation

Question 8

A process for two or more companies in a supply chain to synchronize their individual demand forecasts in order to develop a single plan for meeting customer demand is

A)ERP
B)BTO
C)EDI
D)CPFR

Question 9

The integrated group of business processes that form a supply chain are

A)marketing,manufacturing and finance
B)procurement,production and distribution
C)manufacturing and service
D)demand,value,and quality

Question 10

If a company's cost of goods sold is $15 million and its average aggregate value of inventory is $6 million its inventory turns are

A)90
B)3.0
C)2.5
D)6.0

Question 11

Upstream supply chain members are

A)retailers
B)manufacturers
C)end-use customers
D)suppliers

Question 12

The first company to use a build-to-order models for direct sales to customer over the Internet was

A)Walmart
B)IBM
C)Dell
D)Apple

Question 13

A type of software that integrates most of a company's supply chain processes by sharing and organizing information among supply chain members is

A)CPFR
B)ERP
C)EDI
D)EPC

Question 14

Purchasing goods and services from suppliers is known as

A)buying
B)acquiring
C)purchasing
D)procurement

Question 15

In an IBM survey of 320 global companies the percentage that were utilizing sustainability as part of their growth strategy was

A)16%
B)25%
C)37%
D)45%

Question 16

Downstream supply chain members are

A)manufacturers
B)suppliers
C)end-use customers
D)processors

Question 17

A disadvantage of RFID technology that has hindered its widespread use is that it

A)needs a direct "line of sight" to read a product code
B)is slower than barcode technology
C)is more labor intensive
D)is more costly than barcodes

Question 18

The phenomenon wherein slight demand variability becomes magnified as demand information is transmitted back upstream in the supply chain is known as the

A)value chain effect
B)information effect
C)bullwhip effect
D)risk effect

Question 19

If a company's cost of goods sold is $15 million and its average aggregate value of inventory is $6 million its days of supply are approximately

A)29.6
B)146.0
C)90.0
D)365.0

Question 20

While a barcode is the most commonly used auto-ID system,a more technologically advanced system is

A)RFID
B)UPC
C)BTO
D)EPC

Question 21

In Gartner's 2015 annual "Supply Chain Top 25" the two perennial top five companies that were placed in a new "Supply Chain Masters" category were

A)Walmart and Amazon
B)Apple and P&G
C)Apple and Amazon
D)Amazon and McDonald's

Question 22

A supply chain diagnostic model that provides a cross-industry standard for supply chain management is

A)KPI
B)CPFR
C)SCOR
D)APICS