Deck 15: Building and Managing Teams

Question 1

Which statement provides an accurate description of mutual performance monitoring?

A)It describes a singular function whereby team performance is assessed based on attainment of goals.
B)Awareness of environment and appropriate task strategies are used to evaluate performance.
C)Positive reinforcement is used to evaluate performance.
D)Team behaviors are considered to evaluate performance.

Answer 1

Awareness of environment and appropriate task strategies are used to evaluate performance.

Question 2

In order to create an effective team approach on a nursing unit,which strategies would facilitate a sense of collaboration and teamwork? Select all that apply.

A)Promoting passive listening
B)Creating a safe environment
C)Displaying authenticity only when appropriate
D)Paying attention to other team members' strengths
E)Questioning what has gone on before

Answer 2

Creating a safe environment
Paying attention to other team members' strengths
Questioning what has gone on before

Question 3

Which statement is inaccurate with regard to leading and managing teams?

A)Management personnel must assume team leadership positions.
B)Reminders should be included in team meetings.
C)Nurse managers play a key role in helping to build a team.
D)Utilization of enhanced communication skills helps to keep group members focused on task.

Answer 3

Management personnel must assume team leadership positions.

Question 4

Nursing management observes team members picking up assignments from others in order to complete the designated task.How would the nurse manager categorize this action?

A)Mutual trust
B)Closed-loop communication
C)Shared mental models
D)Backup behavior

Question 5

Team members are becoming disillusioned with the group performance.The team leader is seeking a method to get team members engaged.Which option would help to promote engagement among team members?

A)Time of the meeting should be based on the team leader's schedule.
B)Agenda should be sent out to team members prior to the meeting of the team.
C)Team members should be allowed to have off-topic chats during the meeting to increase participation.
D)The meeting should end without providing a summary of what transpired during the session.

Question 6

Which description best supports the "S" in the TEEAMS approach?

A)Recognizing individual team members
B)Showing excitement about the team's work
C)Promoting an engaging work environment
D)Holding team members accountable

Question 7

The nurse manager observes that the nursing staff on the unit who had previously undertaken the task of reviewing electronic documentation is now actively engaged in the process.Which part of the team development process is represented by this observation?

A)Norming
B)Storming
C)Forming
D)Adjourning

Question 8

What statement represents the highest level of collaboration?

A)A group of nursing students are working together on a project and submitting their individual work that was assigned to each of them.
B)A group of nursing students working on a project are reviewing all submitted work from individual members and critiquing the work as it applies to the learning objectives for the assignment.
C)Assignments are handed out at a group meeting to individual participants who are going to work on a group project.
D)Individual participant members of the group are starting to work on their individual assignments.