Deck 13: Supply Chain Sustainability and Humanitarian Logistics

Question 1

In the recovery phase of disaster relief,supplies can be ordered with more normal lead times since demand can be estimated more accurately.

Answer 1

True

Question 2

Humanitarian logistics is the process of ensuring that the right people are in the right place at the right time.

Answer 2

False

Question 3

Sustainability has three principle elements;financial responsibility,environmental responsibility,and social responsibility.

Answer 3

True

Question 4

In major international disasters,the United States typically has the leadership role.

Question 5

Reverse logistics addresses the movement of physical goods from consumer to producer and product information is an important by-product of the reverse-logistics process.

Question 6

The ecological needs of the planet and the firm's stewardship of the natural resources used in production are elements of:

A)financial responsibility.
B)environmental responsibility.
C)social responsibility.
D)humanitarian logistics.

Question 7

The essence of sustainability is the ability to meet humanity's current needs without harming future generations.

Question 8

Deposit fees may relate to the product itself or to the distribution of the product.

Question 9

The so-called carbon footprint for a process is a myth,similar in concept to the British thermal unit (Btu).

Question 10

A just-in-time (JIT)system minimizes inventory cost for the company but increases inconvenience in the form of noise,traffic,and air pollution for the community at large.

Question 11

A take back incentive by a company is a promise to provide a new copy of a product if another copy is returned.

Question 12

The traveling salesman problem is used to minimize the freight density in a designated salesman's territory.

Question 13

A recent survey of CEOs revealed that only 20% of them believe that sustainability issues are critical to the future success of their companies.

Question 14

An increase in freight density results in a decrease in carbon footprint.

Question 15

Five cases of rubber chickens that were produced in China,sent by shipping container to a west coast port,transferred to a rail car,and then delivered the last 300 miles by semi-truck have experienced intermodal shipment.

Question 16

In a disaster relief supply chain,preparation should precede the disaster,which in turn precedes the response.

Question 17

One motivation for reverse logistics is warranty repair or replacement.

Question 18

The moral,ethical,and philanthropic expectations that society has of an organization are elements of:

A)financial responsibility.
B)environmental responsibility.
C)social responsibility.
D)humanitarian logistics.

Question 19

Worker turnover is typically very low in disaster relief operations.

Question 20

The standard governing nine dimensions of ethical workforce management is ISO 8000:2008.

Question 21

The function in a reverse logistics process that takes used goods from customers and distributes them to the production process or to distributors and retailers is:

A)the returns processor.
B)the waste disposal unit.
C)green team.
D)repair team.

Question 22

A corporate recycling program takes obsolete models and reuses some basic components in the next generation of products is an example of:

A)reverse logistics and environmental responsibility.
B)social responsibility and ethics.
C)financial responsibility.
D)reverse logistics.

Question 23

Some original equipment manufacturers (OEMs)that participate in remanufacturing attempt to limit the cannibalization of new product sales by:

A)charging more for remanufactured products than for new products.
B)requiring a new product to be purchased with every purchase of a remanufactured item.
C)establishing floors on the prices that are charged for remanufactured products.
D)refusing to provide a warranty on remanufactured products.

Question 24

The assortment of appliances,unused exercise equipment,and cat-scratched couches gave the neighborhood a post-apocalyptic appearance,but I quickly realized it was simply big trash day in this district.This initiative is an example of:

A)a deposit fee program.
B)a community program.
C)a take-back program.
D)a recycling program.

Question 25

The two important by-products of the reverse logistics process are:

A)satisfied customers and money.
B)product information and money.
C)money and waste
D)waste and product information.

Question 26

Financial responsibility addresses the fiscal needs of:

A)shareholders and business partners.
B)nature and future generations.
C)society.
D)non-stakeholders.

Question 27

What reason is cited by the authors for the difficulty is receiving approval for sustainability as a strategy?

A)Sustainability is not a classic strategy in the mold of quality,cost leadership,or flexibility.
B)Sustainability is too easily achieved and therefore does not provide a competitive advantage in the market.
C)In general,directors often need to see a demonstrable return on investment to justify the costs.
D)Sustainability is an inherently high-risk strategy and most boards are risk-averse.

Question 28

A recent survey of CEOs of major corporations revealed that many believe that sustainability issues are critical to the future success of their companies.About what percentage surveyed expressed this opinion?

A)between 30% and 40%
B)between 50% and 60%
C)between 70% and 80%
D)between 90% and 100%

Question 29

Which of these is an appropriate measurement of freight density?

A)miles per dollar
B)dollars per mile
C)pounds per cubic foot
D)pounds per mile

Question 30

The total amount of greenhouse gasses produced to support operations is the:

A)greenhouse effect.
B)gas mass.
C)zither.
D)carbon footprint.

Question 31

A key difference between a shortest route problem and a traveling salesman problem is:

A)the traveling salesman must return to the starting point.
B)the shortest route is concerned with minimizing the total distance traveled.
C)the traveling salesman must complete the tour in one day or less.
D)the shortest route requires a GPS system.

Question 32

Use Figure 13.1 to answer the questions below.
Refer to Figure 13.1.The starting point for the traveling salesman is location E,which is the first city in the visited city set.What is the total distance traveled to complete the tour using the nearest neighbor heuristic?

A)320 miles
B)375 miles
C)395 miles
D)410 miles

Question 33

Use the matrix to answer the following questions.
Refer to the instruction above.What is the cost to ship a 5,000 pound item in freight class 65?

A)$5,000
B)$107,450
C)$21.49
D)$1074.50

Question 34

The management of products from the customer back to the point of origin is an element of:

A)quality of life programs.
B)the transportation method.
C)critical mass.
D)reverse logistics.

Question 35

One incentive scheme that insures a steady return of products through reverse logistics channels is to provide a new copy of a product if another copy is returned.This program is commonly known as:

A)take back.
B)fee.
C)deposit fee.
D)trade-in.

Question 36

Use Figure 13.1 to answer the questions below.
Refer to Figure 13.1.The starting point for the traveling salesman is location E,which is the first city in the visited city set.Use the nearest neighbor heuristic to determine the fourth city in the visited city set.

A)city A
B)city B
C)city C
D)city D

Question 37

Use Figure 13.1 to answer the questions below.
Refer to Figure 13.1.The starting point for the traveling salesman is location E,which is the first city in the visited city set.Use the nearest neighbor heuristic to determine the third city in the visited city set.

A)city A
B)city B
C)city C
D)city D

Question 38

Improved route planning will result in:

A)higher freight density.
B)lower freight density.
C)a reduced carbon footprint.
D)closing the loop on the supply chain.

Question 39

A recent survey of CEOs of major corporations revealed that many believe that sustainability issues are critical to the future success of their companies.About what percentage surveyed expressed the opinion that sustainability had been achieved by their supply chain?

A)between 30% and 40%
B)between 50% and 60%
C)between 70% and 80%
D)between 90% and 100%

Question 40

The nearest neighbor heuristic chooses the:

A)nearest neighbor to the start city and adds it to the unvisited set.
B)closest visited city to the last city and adds it to the unvisited set.
C)nearest neighbor to the end city and adds it to the visited set.
D)closest unvisited city to the last city added to the visited set.

Question 41

________,which is electronic components and the chemical by-products of the recycling process,have been banned from landfills in some states in the United States.

Question 42

A facility owned by the manufacturer or outsourced to a supplier that is proficient at disassembling products and wringing every last drop of value from them is a(n)________.

Question 43

From an energy perspective,which is the most efficient mode of transportation for packages?

A)car
B)trucking
C)rail
D)air

Question 44

First aid kits are packed and staged at distribution hubs in the:

A)Recovery operation.
B)Preparation operation.
C)Response operation.
D)Forecast operation.

Question 45

________ can sometimes provide enough lead time to assemble disaster relief resources,but often disasters happen with little to no warning.

Question 46

________ as measured in pounds per cubic foot,is one means of determining how energy efficient a firm is behaving.

Question 47

Use the matrix to answer the following questions.
Refer to the instruction above.What is the break-even point for shipping a 7,500 pound shipment in class 92.5?

A)8,679
B)9,910 pounds
C)10,091
D)7,932

Question 48

________ provide an incentive for the user to return the product or containers of the product to get them reimbursed.

Question 49

Which of these statements about disaster relief supply chains is best?

A)Critical supplies are usually deployed the instant they are available in the disaster zone.
B)Employee turnover in disaster relief is low since these individuals are dedicated to the cause.
C)Most disaster relief supply chains exist for only short times.
D)Supplies follow a pull flow initially but change to a push flow once demand is more predictable.

Question 50

Which transportation mode performs best in terms of noxious emissions per ton-mile?

A)shipping
B)trucking
C)rail
D)air

Question 51

The ________ seeks to find the shortest distance between two cities in a network.

Question 52

________ addresses the moral,ethical,and philanthropic expectations that society has of an organization.

Question 53

A shipment that is transported using two or more modes during its journey is said to be:

A)speculative.
B)cromulent.
C)bicoastal.
D)intermodal.

Question 54

Use the matrix to answer the following questions.
Refer to the instruction above.What is the charge for shipping a 3,750 pound crate in shipping class 70?

A)$1,124
B)$858
C)$1,499
D)$986

Question 55

The delivery driver left the office at 8 a.m.and already had a route mapped out that allowed him to visit all customers once and then return to the office while driving the shortest possible distance.This route was determined by solving a(n)________.

Question 56

A supply chain that integrates forward logistics with reverse logistics is called a(n)________.

Question 57

________ is the total amount of greenhouse gasses produced to support a firm's operations.

Question 58

Which of these statements is in accordance with the ethical standards on workplace management?

A)Workers should typically be 15 years of age or older.
B)Require no more than 80 hours per work week.
C)Use no corporal punishment,only verbal abuse.
D)Provide a safe work environment except where time is crucial.

Question 59

Which of these sequences in humanitarian supply chain operations is correct?

A)Recovery before Preparation
B)Response before Preparation
C)Disaster after Response
D)Recovery before Response

Question 60

The three major disaster relief chain operations are ________,________,and ________.

Question 61

________ is the organization dedicated to defining and verifying the implementation of ethical workplaces.

Question 62

What pressures do organizational leaders feel in the area of sustainability?

Question 63

In what ways is reverse logistics management more difficult than the management of more typical supply chain flows?

Question 64

Describe a traveling salesman scenario from your own experience.How can the nearest neighbor heuristic be used to solve it?

Question 65

Copies of the Wall Street Journal are printed locally and delivered to ten different newsstands throughout the area.The spotter picks up the papers at 4 a.m.and visits each site once,drops off a predetermined number of copies,and proceeds to the next location before returning to the printer.The driver has always determined his route "pretty much at random" however he recently read an article (in the Wall Street Journal)that addressed sustainability issues in services.He was so taken with the sustainability concept that he has decided to determine an optimal route for his ten stops.One morning he picks up his papers at 4 a.m.and then jots down each possible route and adds up the total distance traveled for that route.If it takes him one minute to evaluate a route,at what time will he begin to make his deliveries?

Question 66

The life cycle of a disaster relief supply chain begins with the ________ step.

Question 67

What are the primary disaster relief supply chain management challenges?

Question 68

Pick a product imported from overseas and describe the intermodal options for bringing it to a retail location in your hometown?

Question 69

Briefly discuss the three elements of supply chain sustainability.

Question 70

What are the four managerial levers that can be used to decrease the carbon footprint of a supply chain?

Question 71

Sweet Action,Inc.is making the daily cupcake run across the Oklahoma City metropolitan area.They have seven customers and have identified the driving distance (in miles)between each pairwise combination as shown in the table.One-way streets and various construction projects affect driving distances such that the distance from one to the other may not be same depending on which site is the starting point.Identify the most energy efficient route that begins at Sweet Action headquarters (SA)and visits each customer once before returning to headquarters.

Question 72

According to SA8000:2008 working hours should be limited to no more than ________ hours per week.

Question 73

In some disaster relief efforts ________ is a problem because stocks of some supplies are excessive and for other supplies,stocks are non-existent.

Question 74

The Alphabet Soup Company is delivering the monthly supply of their fine product to their seven customers.The distances in miles between the customers are shown in the table and,wishing to be as efficient as possible,the driver would like to find the shortest route that takes her from the starting point A to every customer and then back to the starting point.Use the nearest neighbor heuristic to identify a route that would minimize the distance traveled.

Question 75

A HD TV manufacturer produces sets at the rate of 72 units per week.The TV sets weigh 23 pounds each and two dozen fit on a pallet.If the shipping class is to be 70,what's the break-even point for a more favorable shipping rate and what does it cost to send a week's supply of TVs?

Question 76

What are the three most important ethical considerations for workforce management?

Question 77

A New Holland supplier ships flywheels to the assembly plant for the model 68 Hayliner string baler.Each flywheel weighs 80 pounds and 10 of them fit on a standard pallet.A complete pallet ships as freight class specification 85.Use the matrix of weight breaks and freight class (below)to calculate the shipping cost for a demand of 15 pallets and also determine the shipping cost per flywheel.