Business and Society 9th Edition by Archie Carroll,Ann Buchholtz

Exercise 6

Research the impacts on business organizations of the attacks on the World Trade Center in New York and the scandals that accompanied the Global Financial Recession. What have been successful and unsuccessful examples of crisis management that have come out of this research? Is terrorism a likely crisis for which business may prepare? How does preparation for terrorism (which comes from without) compare with preparation for ethical scandals (which come from within)?