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Human Resource Development 6th Edition by Jon Werner , Randy Randy , DeSimone
Edition 6ISBN: 978-0538480994Human Resource Development 6th Edition by Jon Werner , Randy Randy , DeSimone
Edition 6ISBN: 978-0538480994 Exercise 4
Colleges and universities are primarily service enterprises. What key components would you include in customer service training for college employees, such as security or records office staff, who interact with students?
Explanation
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The customer service personnel in the co...
Human Resource Development 6th Edition by Jon Werner , Randy Randy , DeSimone
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