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Management 2nd Edition by Scott Snell ,Thomas Bateman
Edition 2ISBN: 978-0077408763Management 2nd Edition by Scott Snell ,Thomas Bateman
Edition 2ISBN: 978-0077408763 Exercise 9
Generate specific examples of world-class business that you have seen as a customer. Also generate examples of poor business practice. Why and how do some companies inspire world-class service, while others fail?
Explanation
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Management 2nd Edition by Scott Snell ,Thomas Bateman
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