Introduction to Psychology 10th Edition by Rod Plotnik,Haig Kouyoumdjian

Exercise 1

We win at games by following rules. If we correctly follow a set of rules that lead to a solution, these rules are called (a) _____. As you gain experience with solving problems, you may use rules of thumb that reduce the number of operations or allow you to take shortcuts in solving problems; these shortcuts are called (b) _____. In making everyday decisions, you rely on information that is more prominent or easily recalled and overlook other information that is available but less prominent or notable; this is an example of using the (c) _____ heuristic.