Labor Relations: Striking a Balance 4th Edition by John Budd

Exercise 10

There is significantly more research on grievance initiation (for example, trying to identify under what circumstances grievances are filed) than on the effectiveness of unionized grievance procedures. What are some different ways of defining the effectiveness of a grievance procedure? How would you research these issues? Is grievance procedure effectiveness an issue for policymakers or is it strictly a private affair between employees, their unions, and their employers?