Managing Supply Chain and Operations 1st Edition by Thomas Foster ,Scott Sampson,Cynthia Wallin,Scott Webb

Exercise 39

Together with a team of students, visit a company or organization that employs statistical process control. Have the company walk you through its process for identifying which process or products are monitored and what sampling plans are used to collect data. Have the company describe for you the types of control charts used and the people who collect the data and construct the control charts. Describe the action plans it has in place if it is determined that a process has lost statistical control. Ask the company to describe the challenges it faces in performing statistical process control. What costs has the company incurred, and what benefits has it experienced as part of its statistical process control efforts?