Managing Supply Chain and Operations 1st Edition by Thomas Foster ,Scott Sampson,Cynthia Wallin,Scott Webb

Exercise 15

Successful business and organizations continually look for ways to improve operations and business processes. Working with a team of students, describe how lean/Six Sigma techniques can be used to identify problems, solve problems, and improve operations. Discuss the design, measure, analyze, improve, and control activities as they relate to continuous improvement. What types of employees would be involved in your lean/Six Sigma efforts? Describe the challenges you might face leading the change.