Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Exercise 28

Your Task. Read the following real Twitter messages and write a 140-character microblog reply to each. Be selective in what you include. Your instructor may show you the actual responses that the company wrote.
@VickiK wrote to JetBlue: "I have booked a flt in July, CA-VT. Wondering about flying my wedding dress w/me. Is there a safe place to hang it on the plane?" Prepare a response based on the following information: We congratulate you on your coming wedding! We bet your wedding dress is beautiful. We don't have special closets on our planes and certainly nothing big enough for a wedding dress. But here's a suggestion: Have you considered having it shipped ahead of time? All the best wishes on your upcoming happy event!