Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Exercise 42

Ethical Issue: Should managers have the right to monitor the e-mail messages and instant messages of employees? Why or why not? What if employees are warned that e-mail could be monitored? If a company establishes an e-mail policy, should only in-house transmissions be monitored? Only outside transmissions? See the Communication Workshop for this chapter for more on this topic.