Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Exercise 26

Your Task. Compare the following sets of message openers. Circle the letter of the opener that illustrates a direct opening. Write an appropriate subject line for each opening paragraph.
A memo announcing a new policy:
a. It has come to our attention that some staff members write blogs, sometimes publicly addressing sensitive company information. Although we respect the desire of employees to express themselves and would like to continue allowing the practice, we have decided to adopt a new policy providing binding rules to ensure the company's and the bloggers' safety.
b. The following new policy for blog authors will help staff members create posts that maintain the integrity of the company's sensitive information and keep writers safe.