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Essentials of Business Communication 8th Edition by Mary Ellen Guffey
Edition 8ISBN: 978-0324588002Essentials of Business Communication 8th Edition by Mary Ellen Guffey
Edition 8ISBN: 978-0324588002 Exercise 17
Which is more effective in claim letters-anger or objectivity? Why?
Explanation
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In business, there are certain things wh...
Essentials of Business Communication 8th Edition by Mary Ellen Guffey
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