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Essentials of Business Communication 8th Edition by Mary Ellen Guffey
Edition 8ISBN: 978-0324588002Essentials of Business Communication 8th Edition by Mary Ellen Guffey
Edition 8ISBN: 978-0324588002 Exercise 9
Does bad news travel faster and farther than good news? Why? What implications would this have for companies responding to unhappy customers?
Explanation
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It is a fact that people get angry by li...
Essentials of Business Communication 8th Edition by Mary Ellen Guffey
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