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book Essentials of Business Communication 8th Edition by Mary Ellen Guffey cover

Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Edition 8ISBN: 978-0324588002
book Essentials of Business Communication 8th Edition by Mary Ellen Guffey cover

Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Edition 8ISBN: 978-0324588002
Exercise 25
What is an apology? When should an apology be offered to customers?
Explanation
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Apology refers to the regret a...

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Essentials of Business Communication 8th Edition by Mary Ellen Guffey
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