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Essentials of Business Communication 8th Edition by Mary Ellen Guffey
Edition 8ISBN: 978-0324588002Essentials of Business Communication 8th Edition by Mary Ellen Guffey
Edition 8ISBN: 978-0324588002 Exercise 14
Passive-voice verbs may be preferable in breaking bad news because they enable you to emphasize actions rather than personalities. Compare these two refusals:
Active voice : I cannot authorize you to take two weeks of vacation in August.
Passive voice: Two weeks of vacation in August cannot be authorized.
Your Task. Revise the following sentences to present the bad news with passive-voice verbs.
Your car rental insurance coverage does not cover large SUVs.
Active voice : I cannot authorize you to take two weeks of vacation in August.
Passive voice: Two weeks of vacation in August cannot be authorized.
Your Task. Revise the following sentences to present the bad news with passive-voice verbs.
Your car rental insurance coverage does not cover large SUVs.
Explanation
Verified
Verified
Arrangements were ma...
Essentials of Business Communication 8th Edition by Mary Ellen Guffey
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