Essentials of Contemporary Management 7th Edition by Gareth Jones,Jennifer George

Exercise 14

Some managers and organizations go to great lengths to monitor their employees' behavior, and they keep extensive records about employees' behavior and performance. Some organizations also seem to possess norms and values that cause their employees to behave in certain ways.
Similarly, some organizations' cultures seem to develop norms and values that cause their members to behave in unethical ways. When and why does a strong norm that encourages high performance become one that can cause people to act unethically? How can organizations keep their values and norms from becoming "too strong"?