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Business Communication 8th Edition by Mary Ellen Guffey,Dana Loewy
Edition 8ISBN: 9781285963983Business Communication 8th Edition by Mary Ellen Guffey,Dana Loewy
Edition 8ISBN: 9781285963983 Exercise 12
If you must deny the claim of a customer who is clearly at fault, should you respond by putting the blame squarely on the customer?
Explanation
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If you have to deny the claim of a custo...
Business Communication 8th Edition by Mary Ellen Guffey,Dana Loewy
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