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Business Communication 16th Edition by Carol Lehman,Debbie DuFrene
Edition 16ISBN: 978-1111983024Business Communication 16th Edition by Carol Lehman,Debbie DuFrene
Edition 16ISBN: 978-1111983024 Exercise 2
What three functions does the first paragraph of a bad-news message serve? Does "I am responding to your email" accomplish all of these functions? Explain.
Explanation
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The opening statement of the bad news sh...
Business Communication 16th Edition by Carol Lehman,Debbie DuFrene
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