Management 14th Edition by Leslie Rue,Lloyd Byars ,Nabil Ibrahim

Exercise 23

What 's Your Communication Style?
Carefully read each statement and its four endings. Grade these by assigning a 4 to the ending that most describes you, a 3 to the next ending most like you, a 2 to the next ending most like you, and a 1 to the ending least like you. Once you have assigned a number, you may not use that number again in the set of four endings. For example, you may not assign a grade of 4 to both 1 a and 1 b.
Now transcribe the numbers that you wrote beside each ending to the appropriate spaces below. Total the columns for questions 1-3 and for questions 4-6. The initials at the bottom of the columns-S, F, T, and I-stand for the different communication styles: senser, feeler, thinker, and intuitor. The column with the highest total for questions 1-3 is your communication style under relaxed conditions, and the column with the highest total for questions 4-6 is your style under stress conditions. Once you have defined your particular style, check the table at the end of the exercise for the positive and negative traits associated with it. Note that you may have the positive traits without the negative ones or vice versa.
Source: Phyllis Kuhn, "Sharpening Your Communication Skills," Medical Laboratory Observer , March 1987. Used with permission from Medical Laboratory Observer. Copyright © 1987 by Nelson Publishing, Inc., www.mlo-online.com.
Some Traits Linked to Each Communication Style