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Management 14th Edition by Leslie Rue,Lloyd Byars ,Nabil Ibrahim
Edition 14ISBN: 978-0078029110Management 14th Edition by Leslie Rue,Lloyd Byars ,Nabil Ibrahim
Edition 14ISBN: 978-0078029110 Exercise 8
Changes in the Plastics Division
Ed Sullivan was general manager of the Plastics Division of Warner Manufacturing Company. Eleven years ago, Ed hired Russell (Rusty) Means as a general manager of the Plastics Division's two factories. Ed trained Rusty as a manager and thinks Rusty is a good manager, an opinion based largely on the fact that products are produced on schedule and are of such quality that few customers complain. In fact, for the past eight years, Ed has pretty much let Rusty run the factories independently.
Rusty believes strongly that his job is to see that production runs smoothly. He feels that work is work. Sometimes it is agreeable, sometimes disagreeable. If an employee doesn't like the work, he or she can either adjust or quit. Rusty, say the factory personnel, "runs things. He's firm and doesn't stand for any nonsense. Things are done by the book, or they are not done at all." The turnover in the factories is low; nearly every employee likes Rusty and believes that he knows his trade and that he stands up for them.
Two months ago, Ed Sullivan retired and his replacement, Wallace Thomas, took over as general manager of the Plastics Division. One of the first things Thomas did was call his key management people together and announce some major changes he wanted to implement. These included: (1) Bring the operative employees into the decision-making process; (2) establish a planning committee made up of three management members and three operative employees; (3) start a suggestion system; and (4) as quickly as possible, install a performance appraisal program agreeable to both management and the operative employees. Wallace also stated he would be active in seeing that these projects would be implemented without delay.
After the meeting, Rusty was upset and decided to talk to Robert Mitchell, general manager of sales for the Plastics Division.
What style of leadership do you think Wallace will have to use with Rusty?
Ed Sullivan was general manager of the Plastics Division of Warner Manufacturing Company. Eleven years ago, Ed hired Russell (Rusty) Means as a general manager of the Plastics Division's two factories. Ed trained Rusty as a manager and thinks Rusty is a good manager, an opinion based largely on the fact that products are produced on schedule and are of such quality that few customers complain. In fact, for the past eight years, Ed has pretty much let Rusty run the factories independently.
Rusty believes strongly that his job is to see that production runs smoothly. He feels that work is work. Sometimes it is agreeable, sometimes disagreeable. If an employee doesn't like the work, he or she can either adjust or quit. Rusty, say the factory personnel, "runs things. He's firm and doesn't stand for any nonsense. Things are done by the book, or they are not done at all." The turnover in the factories is low; nearly every employee likes Rusty and believes that he knows his trade and that he stands up for them.
Two months ago, Ed Sullivan retired and his replacement, Wallace Thomas, took over as general manager of the Plastics Division. One of the first things Thomas did was call his key management people together and announce some major changes he wanted to implement. These included: (1) Bring the operative employees into the decision-making process; (2) establish a planning committee made up of three management members and three operative employees; (3) start a suggestion system; and (4) as quickly as possible, install a performance appraisal program agreeable to both management and the operative employees. Wallace also stated he would be active in seeing that these projects would be implemented without delay.
After the meeting, Rusty was upset and decided to talk to Robert Mitchell, general manager of sales for the Plastics Division.
What style of leadership do you think Wallace will have to use with Rusty?
Explanation
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The general manager of company P was per...
Management 14th Edition by Leslie Rue,Lloyd Byars ,Nabil Ibrahim
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