Managing Human Resources 11th Edition by Susan Jackson ,Randall Schuler,Steve Werner

Exercise 7

Imagine that your organization, a publishing company, has decided to hire an external vendor to provide diversity training. You want to begin by having the vendor conduct the training for just a small portion of the employees so that you can study and assess the training's effectiveness. Describe a plan for evaluating the effectiveness of the diversity training offered by the vendor. What measures will you use, and how will you design the evaluation study?