Business Mathematics Brief 12th Edition by Stanley Salzman ,Gary Clendenen, Charles Miller

Exercise 215

Solve the following application problems.
CALL CENTER Beverly Stratton was hired to manage a call center for a market research firm that makes calls asking about consumer preferences. She anticipates about 82 outgoing calls per hour, 40 hours per week, 5 days a week, 50 weeks a year. Estimate the total number of calls per year. Also estimate the minimum number of call center operators needed if each can make about 17,000 calls a year. Round up to the next larger whole number.