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Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
Edition 14ISBN: 978-0077535179Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
Edition 14ISBN: 978-0077535179 Exercise 8
Flowcharts are a common process design and analysis tool used in both manufacturing and services. What is a key feature on flowcharts used in service operations that differentiates between the front-office and back-office aspects of the system?
Explanation
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A service blueprint is a flowchart depic...
Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
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