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book Employee Training & Development 4th Edition by Raymond Andrew Noe cover

Employee Training & Development 4th Edition by Raymond Andrew Noe

Edition 4ISBN: 978-0071123495
book Employee Training & Development 4th Edition by Raymond Andrew Noe cover

Employee Training & Development 4th Edition by Raymond Andrew Noe

Edition 4ISBN: 978-0071123495
Exercise 13
Your boss says: "Why do I need to tell you what type of learning capability I'm interested in? I just want a training program to teach employees how to give good customer service. Explain to the boss how "good customer service" can be translated into different learning outcomes.
Explanation
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Good customer service can be defined as ...

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Employee Training & Development 4th Edition by Raymond Andrew Noe
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