
Employee Training & Development 4th Edition by Raymond Andrew Noe
Edition 4ISBN: 978-0071123495
Employee Training & Development 4th Edition by Raymond Andrew Noe
Edition 4ISBN: 978-0071123495 Exercise 13
Your boss says: "Why do I need to tell you what type of learning capability I'm interested in? I just want a training program to teach employees how to give good customer service. Explain to the boss how "good customer service" can be translated into different learning outcomes.
Explanation
Good customer service can be defined as ...
Employee Training & Development 4th Edition by Raymond Andrew Noe
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