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book Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas cover

Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas

Edition 11ISBN: 978-0078036804
book Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas cover

Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas

Edition 11ISBN: 978-0078036804
Exercise 5
Ethical Communication Choices
Descriptions for these seven guidelines for judging ethical communication are provided in the text:
• Utilitarian Approach
• Rights Approach
• Fairness or Justice Approach
• Common-Good Approach
• Virtue Approach
• Professional Ethic
• Publicity Test
Outline the range of ways you could handle each situation below. Use two or more of the ethical guidelines to compare courses of action. Then decide on a course of action you believe to be both principled and realistic. Justify your decision.
While you are entertaining a customer, he makes a blatantly offensive joke. How do you respond?
Sources: Adapted from Richardson, J. E. (Ed.). (2003). Business ethics 03/04 (15th ed.). Guilford, CT: McGraw-Hill/Dushkin; Soeken, D. (2008). On witnessing a fraud. In J. E. Richardson (Ed.), Business ethics 07/08 (19th ed.). Dubuque, IA: McGraw-Hill/Dushkin.
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Common good approach states the promotio...

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Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas
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