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Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas
Edition 11ISBN: 978-0078036804Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas
Edition 11ISBN: 978-0078036804 Exercise 1
Golden and Platinum Rules
The Golden Rule tells us to treat others the way we would like to be treated, and the Platinum Rule is to treat others the way they would like to be treated. The best way to honor the Platinum Rule is to listen to others, discovering what they want. On the other hand, realists acknowledge it is impossible to give equal attention to every message and still accomplish the multitude of tasks that occupy every workday.
How can you, as a busy worker, respond to nonessential messages without alienating the people who deliver them?
The Golden Rule tells us to treat others the way we would like to be treated, and the Platinum Rule is to treat others the way they would like to be treated. The best way to honor the Platinum Rule is to listen to others, discovering what they want. On the other hand, realists acknowledge it is impossible to give equal attention to every message and still accomplish the multitude of tasks that occupy every workday.
How can you, as a busy worker, respond to nonessential messages without alienating the people who deliver them?
Explanation
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The Golden rule talks about treating the...
Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas
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