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Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas
Edition 11ISBN: 978-0078036804Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas
Edition 11ISBN: 978-0078036804 Exercise 3
Handling Difficult Questions
You are conducting a series of half-hour interviews with consumers, exploring their attitudes toward a variety of social issues, as part of a market research project for your employer. In the first few minutes of one session, the interviewee makes several racist comments. How do you respond?
You are conducting a series of half-hour interviews with consumers, exploring their attitudes toward a variety of social issues, as part of a market research project for your employer. In the first few minutes of one session, the interviewee makes several racist comments. How do you respond?
Explanation
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Basic ethical guidelines and responsibil...
Communicating at Work: Strategies for Success in Business and the Professions 11th Edition by Ronald Adler,Jeanne Marquardt Elmhorst,Kristen Lucas
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