Introduction to Management Science 12th Edition by Bernard Taylor

Exercise 47

Game World, a video game arcade at Tanglewood Mall, has just installed a new virtual reality battle game. It requires exactly 2.7 minutes to play. Customers arrive, on average, every 2.9 minutes (Poisson distributed) to play the game. How long will the line of customers waiting to play the game be, and how long, on average, must a customer wait