Management 10th Edition by Richard Daft

Exercise 11

Lee's Garage is an internal Walmart Web site that CEO H. Lee Scott uses to communicate with the company's 1.5 million U.S. employees, A public relations associate screens employee questions and Scott dictates his responses to an aide, who then posts them on the Web. What would you predict are the advantages and potential problems to this method of upper-level management's connecting with employees?