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Managing Quality 6th Edition by Thomas Foster
Edition 6ISBN: 978-0133798258Managing Quality 6th Edition by Thomas Foster
Edition 6ISBN: 978-0133798258 Exercise 7
List Zeithamel, Parasuraman, and Berry's five dimensions of service quality. Is the list identical for every service provider, or does it vary from company to company? Explain your answer.
Explanation
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Person Z, Person B, and Person P had pro...
Managing Quality 6th Edition by Thomas Foster
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