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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 11
Illustrate the "distinctive characteristics of service operations" for a service with which you are familiar.
Explanation
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In order to have a business to happen th...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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