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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 8
Give an example of a firm that began as world-class and has remained in that category.
Explanation
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Firms that involve in an entry to a busi...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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