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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 11
How does the 7-Eleven example of B2C E-commerce in Japan illustrate the impact of culture on service system design?
Explanation
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Culturally J is quite different from wes...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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