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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 8
Design a personnel selection procedure for Amy's Ice Cream using abstract questioning, situational vignette, and/or role-playing.
Explanation
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Case introduction:
The ice cream store ...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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Other Minimum 8 character and maximum 255 character
Character 255
