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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 10
What features of its business concept allow ERAC to compete effectively with the existing national rental car companies?
Explanation
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Three main elements of ERAC's service co...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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