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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 1
Recall that service operations can be classified as processing people, goods, or information. What challenges are faced in each category when globalization is undertaken?
Explanation
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Any service operation be it processing g...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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