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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 26
If you could hire one more person to augment the staff, what position would be your choice (receptionist, nurse clinician, or physician)? How would the clinic performance measures determined above change?
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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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