Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi

Exercise 17

A bank is planning to serve the rural communities shown in Figure 10.8 with automated teller machines (ATMs). The travel time in minutes between communities in the service area is shown on the network in Figure 10.8. The bank is interested in determining the number and location of ATMs necessary to serve the communities so that a machine will be within 20 minutes' travel time of any community.