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Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
Edition 8ISBN: 978-1259010651Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
Edition 8ISBN: 978-1259010651 Exercise 2
You show up early in the morning to buy tickets for a concert but you find a long line and are told that the average time between arrivals has been about 15 minutes.
a. What is the chance you will loose my place at the end of the line, if after just arriving, you leave for 5 minutes to use the restroom?
b. What is the probability that zero, one, or two arrivals will come during your five minute rest break?
a. What is the chance you will loose my place at the end of the line, if after just arriving, you leave for 5 minutes to use the restroom?
b. What is the probability that zero, one, or two arrivals will come during your five minute rest break?
Explanation
Verified
Verified
(a) The arrival rate per minute is ...
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
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