
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
Edition 8ISBN: 978-1259010651
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
Edition 8ISBN: 978-1259010651 Exercise 14
The following activities have been identified by a consulting firm that is developing an information system for an insurance firm to make a transition to a "paperless" organization:
a. Draw the project network showing the activities with their expected times.
b. What is the critical path and the expected duration of the project?
c. What is the probability of completing the project within 2 years?

a. Draw the project network showing the activities with their expected times.
b. What is the critical path and the expected duration of the project?
c. What is the probability of completing the project within 2 years?
Explanation
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Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
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