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book Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi cover

Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi

Edition 8ISBN: 978-1259010651
book Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi cover

Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi

Edition 8ISBN: 978-1259010651
Exercise 14
The following activities have been identified by a consulting firm that is developing an information system for an insurance firm to make a transition to a "paperless" organization:
The following activities have been identified by a consulting firm that is developing an information system for an insurance firm to make a transition to a paperless organization:     a. Draw the project network showing the activities with their expected times. b. What is the critical path and the expected duration of the project? c. What is the probability of completing the project within 2 years?
a. Draw the project network showing the activities with their expected times.
b. What is the critical path and the expected duration of the project?
c. What is the probability of completing the project within 2 years?
Explanation
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Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
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