Health Science Fundamentals 2nd Edition by Shirley Badasch,Doreen Chesebro

Exercise 1

Communication -You always talk to your adult patients/clients using their title and last name as you have been trained. You cannot help noticing that many of them respond cheerfully to a co-worker who uses first names. You suspect that some of your patients/clients think you are too formal. Write a paragraph describing how you could handle this situation.