Chat with AI
Selling 9th Edition by Stephen Castleberry,John Tanner
Edition 9ISBN: 978-0077861001Selling 9th Edition by Stephen Castleberry,John Tanner
Edition 9ISBN: 978-0077861001 Exercise 12
Explain how active listening can be applied to a situation in which a customer makes a complaint. What can applying this art accomplish? What forms of active listening might actually cause more problems?
Explanation
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Customer compliant is not at all good fo...
Selling 9th Edition by Stephen Castleberry,John Tanner
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