
Fundamentals of Human Resource Management 5th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart, Patrick Wright
Edition 5ISBN: 9780077515522
Fundamentals of Human Resource Management 5th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart, Patrick Wright
Edition 5ISBN: 9780077515522 Exercise 15
SHOULD EMPLOYERS FRET ABOUT MAKING EMPLOYEES HAPPY?
One consideration in job design is to increase job satisfaction. The expectation is that employees with high job satisfaction will be motivated to do their best. Some managers are interested in taking this idea a step further. They are applying research into what conditions are associated with happiness. By using our knowledge about what makes people happy, the thinking goes, organizations can try to establish the conditions for a happy workforce.
During the past two decades, psychologists have become much more involved in the study of emotions, especially happiness. As one would expect, they have learned that happiness is greater under conditions such as good health and strong relationships. But the difference that comes from any single condition is not large or long lasting. People do, however, sustain happiness when they experience frequent positive events, even minor ones. Therefore, people can add to their happiness with positive activities such as meditation, exercise, good deeds for others, and social interaction. This logic suggests that organizations could add to employees' happiness by building positive experiences into each day-praise from supervisors, for example, or a time for employees to describe where they have seen acts of kindness at work.
But should employers even take on employee happiness as another project? Time for feel-good activities could take away time from productive activities. And managers might worry that if employees are too comfortable, they won't be motivated to try hard. Psychology professor Daniel Gilbert has one response to those concerns: "people are happiest when they're appropriately challenged." People who aren't challenge get bored, and boredom reduces happiness. Former Verizon CEO Denny Strigl would agree. He notes, "Good results make happy employees-and not the other way around."
What ethical responsibilities do organizations have with regard to employees' health? To their happiness?
One consideration in job design is to increase job satisfaction. The expectation is that employees with high job satisfaction will be motivated to do their best. Some managers are interested in taking this idea a step further. They are applying research into what conditions are associated with happiness. By using our knowledge about what makes people happy, the thinking goes, organizations can try to establish the conditions for a happy workforce.
During the past two decades, psychologists have become much more involved in the study of emotions, especially happiness. As one would expect, they have learned that happiness is greater under conditions such as good health and strong relationships. But the difference that comes from any single condition is not large or long lasting. People do, however, sustain happiness when they experience frequent positive events, even minor ones. Therefore, people can add to their happiness with positive activities such as meditation, exercise, good deeds for others, and social interaction. This logic suggests that organizations could add to employees' happiness by building positive experiences into each day-praise from supervisors, for example, or a time for employees to describe where they have seen acts of kindness at work.
But should employers even take on employee happiness as another project? Time for feel-good activities could take away time from productive activities. And managers might worry that if employees are too comfortable, they won't be motivated to try hard. Psychology professor Daniel Gilbert has one response to those concerns: "people are happiest when they're appropriately challenged." People who aren't challenge get bored, and boredom reduces happiness. Former Verizon CEO Denny Strigl would agree. He notes, "Good results make happy employees-and not the other way around."
What ethical responsibilities do organizations have with regard to employees' health? To their happiness?
Explanation
Employers play a vital role in the polic...
Fundamentals of Human Resource Management 5th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart, Patrick Wright
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