Fundamentals of Human Resource Management 5th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart, Patrick Wright

Exercise 7

Many Companies Outsource Training Tasks
A recent survey of U.S.-based corporations found that over half were outsourcing the instruction of training courses. Almost half use contractors to develop custom content, and 40% use them to operate or host a learning management system. All together, 23% of companies' training budgets went to contractors.
Percentage of Companies Outsourcing Task

Suppose you need to train office workers on how to use social media without risking your company's reputation or data security. What are some advantages of company employees developing the course content? What are some advantages of using a firm that specializes in training about information technology?
SOURCE: "2011 Training Industry Report," Training , November/December 2011, pp. 22-35.