Human Relations For Career and Personal Success 9th Edition by Andrew Dubrin

Exercise 28

Applying Human Relations Exercise
Enhancing Your Emotional Intelligence
A realistic starting point in improving your emotional intelligence is to work with one of its four components at a time, such as the empathy aspect of social awareness. A complex behavior pattern or trait such as emotional intelligence takes considerable time to improve, but the time will most likely be a good investment. Follow these steps:
If you find any area of deficiency, work on that deficiency steadily. For example, perhaps you are not perceived as taking the time to understand a point of view quite different from your own. Attempt to understand other points of view. Suppose you believe strongly that only people with lots of money can be happy. Speak to a person with a different opinion and listen carefully until you understand that person's perspective.