Human Relations For Career and Personal Success 9th Edition by Andrew Dubrin

Exercise 3

Applying Human Relations Exercise
Enhancing Your Emotional Intelligence
A realistic starting point in improving your emotional intelligence is to work with one of its four components at a time, such as the empathy aspect of social awareness. A complex behavior pattern or trait such as emotional intelligence takes considerable time to improve, but the time will most likely be a good investment. Follow these steps:
Prepare a document about your skill development. Describe the steps you took to enhance your empathy, the progress you made, and how people react differently to you now. For example, you might find that people talk more openly and freely with you now that you are more empathetic.